Every service provider desires a seamless transition when introducing new technologies into their network. This is especially true as they migrate their existing TDM networks to IP-based Next Generation Networks. However, the reality is that through this migration, service providers are often faced with network disparity and a feature transparency dilemma. These issues can be compounded when a deployed legacy IN-SCP platform is retired and/or reaches an end-of-life status by the vendor. AGNITY addresses these challenges through a suite of ready-to-deploy Next Generation Intelligent Network (NGIN) Applications hosted by our Communication Application Server (CAS). This collection of carrier-grade, protocol independent, applications offer the service providers the ability to harmonize their disparate networks by enabling ubiquitous subscriber features across both legacy and NGN networks creating a transparent user experience for their customer base.
AGNITY’s field-proven NGIN Applications are deployed in both fixed and wireless networks. They provide an unparalleled cost-effective means to migrate to a new network environment while significantly reducing CAPEX and OPEX expenditures. Beyond seamless migration and savings, this Suite of Applications, along with AGNITY’s Application Develop Environment (ADE), provides the ability to introduce new features and capabilities which offers a plethora of ways to monetize the service provider network.
NGIN Application Suite
1. Advance Toll-Free (ATF)
ATF application enables service providers to offer toll free, split and premium charging services to their customers/users. ATF provides capabilities to route calls to destinations based on multiple criteria such as origin, time, IVR, B/W list screening and many others.
2. Voice VPN (Short Dialing)
Voice VPN creates private telephony network for enterprises using public telecom network resources. It provides private numbering plan, so users can dial short codes to access a called number. It also enables enterprise calling features such as call forwarding, call screening, privileges etc.
3. Local Number Portability (LNP)
Local Number Portability application allows subscribers to port their number from one service provider to another service provider.
4. Voicemail (for Toll-Free)
Voicemail application is integrated with Toll-Free to provide enhanced features for TF numbers Voicemail. The calling party can leave a voicemail message to a TF number in off hours or when the TF termination is unavailable or busy. TF number owners are notified for new voicemails deposited in their TF account.
5. Emergency Calling Service (E911)
E911 is emergency calling application which provides the origination dependent routing of the call to a Public Service Access Point( PSAP) and also transfers the calling party location details to the PSAP to dispatch assistance.
6. Call diversion (CDIV)
Call Diversion service allows customers to divert a call on various conditions (busy, no-answer, etc.). Calls can be diverted differently based on the combination of the calling and called party rules.
7. ECF (Enhanced Call Forwarding)
Calls to a subscriber’s number are screened and forwarded to different numbers based on factors such as time-of-day and day-of-week. Subscribers can change forwarding by calling a toll-free number and interacting with an IVR.
8. Account Codes
The Calling user is prompted to enter the account code which can be validated or non-validated. An Account code is written in the billing records so customers can segregate the billing by account code as per their cost center.
9. Caller ID on TV
An incoming call notification is delivered on the Television screen. The Caller ID is displayed on the TV along with the Caller Name (CNAM) of the calling party.
10. Single Number Service
Allows subscribers to publish a single number to their customers. Then customers can dial the single number from anywhere and call is routed defined numbers by the subscriber.
11. Zip Code Routing
Routes calls to the subscriber’s nearest physical location based on the calling phone’s zip code or postal code.
12. Government Emergency Telecom Services (GETS)
GETS is designed and maintained in a constant state of readiness to make maximum use of all available telephone resources should outages occur during an emergency, crisis, or war. GETS is accessed by a set universal number using common telephone equipment. By the use of a PIN, the user is authenticated, the call is identified as an NS/EP call, and receives special treatment such as enhanced routing, priority treatment, and other enhanced call completing features.
13. HATS-II AIN Centranet
HATS-II provides five-digit intercom dialing via modified MultiLocation CentraNet (MLCN) service. In addition, inter-island calls, which encounter toll usage, will be routed via private trunk groups. This will result in toll-free calling between islands for HATS stations
14. Change Number Intercept
Change Number Intercept provides a service to customers who have either moved to a new location or requested a telephone number change. When caller dials the former number, they are routed to a prerecorded message that informs the caller of the status of that number.
15. Multi-location Centranet
MLCN provides abbreviated dialing between MLCN configured lines across the state or region. MLCN customers can have a different extension dial plan (e.g., lead digit 5 + 4 digits of terminating number). Lead digit may change for other customer.
16. Custom Routing Service
Custom Routing Service is a group-based call routing service in which subscribers can redirect incoming calls to a redirecting number. Call routing can be done by dialed number, group-based, Time of day, day of week, percentage distribution etc. Subscribers can also modify their routing criteria using TUI interface.
17. Directory Assistance Service
Routes directory assistance calls to a third-party service provider. Routing is based on the Caller’s location and time of the day.
18. Call Intercept Service (CIS)
Call intercept screens “Unavailable” or “Private” numbers by routing the caller to a recording that requests that the caller identify themselves. CIS then calls the subscriber, plays the caller’s recording, and offers the subscriber the option of accepting or rejecting the call. If accepted, the caller is connected to the subscriber.
19. Origination Toll-Free (SOMOS 800)
Origination-Toll Free service provides the carrier selection for the Toll-Free in the originating network to find out the Responsible Organization (RespOrg) for the dialed TF number and route the call to selected carrier. This application integrates with SOMOS Routelink (via modern Rest API interface).
LIDB (Line information database) contains the detail of the customer along with the phone number. Service provider switches query the LIDB for customer information to do CNAM, billing screening, etc. This application is compliant to GR-3697 and performs the BLNS, OLNS, TLNS, GN (CNAM) and CC services.
LD is primarily an outgoing long-distance service. Certain features apply when someone originates a call from a line which has LD service, known as Originating Features.
Certain features apply when the caller has dialed a number that has also been provisioned with the LD service; that is, the call Terminates to a line which has LD, known as Terminating Features.
22. Do Not Disturb (DND)
Subscriber opting for DND shall not receive any calls during the time this feature is enabled. However, if the caller is defined in the subscriber’s whitelist shall be allowed to connect regardless of the feature status. DND also provides additional PIN based authentication to callers for allowing them to connect . The subscriber can define a PIN and share it with callers to whom they want to connect when DND is active.
23. Least Cost Routing (LCR)
Least Cost Routing application is used to select the route/IXC trunk determined by the operator preference, pricing and the technology type. The preference order for routing the calls is configurable. The LCR application interacts with external systems to retrieve the data and evaluate the routing options.
24. Message Relay (Class service)
Message Relay service is used for routing TCAP queries for CLASS services to the destination carrier based on the Global title (GT) translation. Message routing is executed for Automatic Call Back (ACB), Message Waiting Indicator (MWI) and Automatic Recall (AR) services as defined in GR-215, GR-227 and GR-866.
25. Vertical Service Code
Vertical Service Code (VSC) is a self-care service for feature configuration using IVR menu (*XX) codes. Subscribers can dial the VSC code of an appropriate service and configure, enable or disable per their preference.
26. Service Finder
Service Finder service provides call routing (e.g. Pizza Delivery) for a geographical area based on various call originating attributes. Customers can dial 7-digit local number from any area code and the call is routed based on the subscriber’s preference (Origin, postal code, schedule etc.).
27. Service Saver
Service Saver is a redirection service associated with a real number or group of real numbers. This service can instruct the switch to route the call to the same number as dialed or a new translated number as per the routing provisioned.
AuthentiCall service is a PIN based authentication on the called number that routes the call to the destination on successful authentication
29. Call Accountant
Call Accountant service is number translation service which translates a virtual number to a terminating number while creating an accounting record (Call Detail record)for the call. Theses CDRs with special call accounting field are created for generating reports.
30. LD Call Blocking (LDCB)
LDCB service prevents customers from using a long-distance carrier other than their own carrier. Customers will be prevented from specifying a carrier code in the Carrier Access Code dialing prefix. They will also be prevented from calling certain local and Toll-Free numbers that can be used to access alternate long-distance service providers.