The Agnity MobileCare™ Platform” Delivers
Near-Term, Real-World Value
Healthcare providers are facing enormous communications challenges ranging from preventive care, care transitions, and all the way through post discharge events. Real-time, patient contextual HIPAA secure communications are required by clinicians and staff involved in the patient’s circle-of-care. However, this type of care team collaboration is not achievable in most of the current healthcare IT environments.
Indeed, today’s providers still rely on outdated or non-integrated paging, cell phone, and answering services, to find and locate clinicians for important consults. This collaboration will become more important as fee-for-value becomes the reality of today’s healthcare economy. In fact, the failure to have an integrated solution contributes to communication related challenges for providers from admissions through post discharge events costing providers in excess of $12B annually.
According to The Joint Commission Study, communication errors are the root cause of 69% of Sentinel events in the healthcare industry. According to an Accenture Study (Overcoming Communications Challenges), communication challenges have always carried a cost in terms of lost productivity, insufficient time with patients and longer lengths of stay, higher re-admission, which in aggregate costs providers billions.
Agnity MobileCare™ has been deployed at leading hopstials and medical groups, proving it meet the communication challenges across the full continuum-of-care. Specific workflow benefits include specialist consults, improved efficiency in care transitions, including patient transfers between ED, ICU, Med/Surg and patient discharge. Agnity MobileCare™ has been shown to reduce clinical communications time by 60% versus a non-integrated communications infrastructure.
Finally, Agnity MobileCare™ can potentially provide powerful ROI benefits to hospitals across a number of important parameters such as:
- Length-of-Stay (up to 2%)
- Re-admission Rates (by up to 5%)
- Patient Safety and Satisfaction (by up to 10%)
- Productivity (by up to 10%).
Clinicians and staff using Agnity MobileCare™will have an easy to use, single interface for clinical communications, information access, scheduling, notifications and alerts. The result will be higher patient and clinician satisfaction and retention, and improved outcomes.
Mobile and Web Based Clinical Communications
Use Case: Acute Care Hospital System
Customer: A top ten health system located in the United States
The client: A large health system with 70+ acute care facilities and 50+ ambulatory and clinical facilities. The hospitals are located in both urban and rural markets, furthermore, the health system employs over 30,000 clinical and administrative staff.
Requirements
The health system was seeking a secure clinical communication and collaboration solution for the coordination of care. Looking to improve communication and productivity of clinicians in the patient’s circle of care utilizing mobile and web technologies.
Solution
After an extensive evaluation process involving more that 10 solutions providers, Agnity MobileCare™ Enterprise was chosen. Soon thereafter, Agnity MobileCare™ was deployed facility-wide to nurses, physicians, caseworkers, unit clerks and technicians all involved in the patients circle-of-care. Utilizing smartphones, tablets and web clients, clinicians and staff utilized MobileCare™ to choose how they prefer to be communicated with, set their availability status and see their colleagues availability status and communications preferences as well. Users were provided with text, voice and video message delivery and verification at the point of care, now certain that their message has been delivered. Provider were also provided with critical alerts, notifications and on-call scheduling. In addition, the highly modular and configurability of MobileCare™ facilitated the sharing of patient authorized clinicians, enabling contextual communications via text, voice and video.
Benefits
MobileCare™ enabled the facilities to: 1) improve the timeliness and quality of decisions at the point of care, 2) improve patient transition and discharge, 3) improving clinician satisfaction and productivity.
Acute Care Hospital System Cloud Based Deployment
Use Case: TeleConsult™
Customer: 5th Largest Healthcare System in Asia
Leading asian health system with 50+ hospitals and 150 telemedicine units across 9 countries. Over 50K clinicians and administrators.
Requirements:
Was seeking a secure clinical communications and collaboration solution for it’s state of the art hospitals system and telemedicine solution to utilize to deliver remote care from its 150 telemedicine units in rural and remote territories.
Solution
MobileCare™ Enterprise was chosen for the hospital systems and MobileCare™ TeleConsult™ was selected as a telemedicine solution to provide remote mobile consults to patients with general physicians and specialist at the health system.
Benefits
MobileCare™ Enterprise and TeleConsult™ enabled the health system to: 1) improve the coordination of care, 2) expand the point of care through it’s telemedicine centers to rural communities, 3) increase revenue.
Asian Healthcare System
Use Case: Communications Enablement
Customer: $16B System Integrator
Requirements:
System integrator was seeking to package communications solutions targeted to healthcare providers in Asia. Seeking cloud based communications solutions to facilitate care coordination and telemedicine. The package solution needed to scale up to 250K users in the first year.
Solutions:
AHI SDK/APIs were used by System Integrator to leverage communications the capabilities of MobileCare™ PRO along with video and multimedia conferencing into the SIs solution.
Benefit:
Utilizing AHI SDK/APIs the SI was able to provide a package solution and meet their time to market requirements.