The new feature enables the clinicians to choose alternate means for MobileCare users to reach them based on their personal preferences
SILICON VALLEY – August 19, 2013 – AGNITY Healthcare (AHI), a leading provider of Integrated Clinical Communications for healthcare providers today announced the addition of Personal Reach™ as a part of its integrated clinical communications solution, APTUS MobileCare™.
APTUS MobileCare™ is a secure patient-centric contextual messaging and communications solution to reduce communications related errors by the care team. . MobileCare provides clinical communications workflow benefits to the patients’ care team from the time the patient enters a hospital through post discharge. The benefits include: i) the option for clinicians to share their availability status and how they prefer to be communicated with, ii) the availability and status of other clinical staff they wish to communicate with regarding the patient, iii) knowing the other clinicians and staff in the patient’s circle of care to consult via message, voice or video as needed, iv) the ability to share picture and desktop screen attachments during clinical consults, v) optional access to patient information from EMRs, PACs and LIS to share during clinical consults, vi) reports and audits to continually improve clinical communications. MobileCare has been found to reduce communication time for frequent clinical workflows like confirmation to discharge patients, patient transfer from ED to Med/Surg, clarifying medication order, etc. by up to 60%. This results in faster decision making and better outcomes for patients.
Personal Reach™ is an extension of APTUS MobileCare™ that provides clinicians the option to be reached by MobileCare users at a contact number of their choosing. It could be their office number, their mobile number, their assistant, their answering service, or another reach number that they may be at during a particular time period. It gives clinicians the complete flexibility of keeping the care team in touch with them, in a manner most suitable to their personal situation. In addition, it gives the hospital IT Administrator the flexibility to have its MobileCare users reach all clinicians with an affiliation with the hospital.
Atul Varshneya, VP Technology of AHI explained, “Let’s take an example: Dr. Johnson, a senior Cardiology consultant, is on the road, not logged into MobileCare and therefore appears “offline”. He is urgently needed by ED for a Consult, but is unavailable. Thanks to the new feature, the ED caller will see an option on MobileCare to reach Dr. Johnson at the personal reach number he has listed in his MobileCare profile. The personal reach number could be Dr. Johnson’s practice’s number, or his answering service, or even his cellphone number. The Personal Reach feature results in greater connectivity, faster response to patient’s need, and a better patient outcome”
“Personal Reach™ is another example of AHI quest to be the leading provider of Integrated Clinical Communications to healthcare providers”, exclaimed Ken Epps, President and CEO of AHI. We understand that clinical communications is a challenge for healthcare providers; we are constantly listening to our customer concerns, and responding through product innovation. Our mission is to empower care teams with integrated clinical communications to deliver anytime, anywhere point of care. MobileCare makes it a reality by enabling more efficient communication and collaboration, for faster decisions, less errors and better patient outcomes. ”
APTUS MobileCare™ is a proven award-winning solution improving the state of clinical communications & collaboration across the US and Asia.